Help / 100% Money Back Guarantee

We offer a 100% money back guarantee within 60 days of payment, with the only exception being if your contest has a guaranteed prize or you've awarded a winner and the designer has been paid.

Not happy with any of the designs? No worries!

We'll bend over backwards to make you happy! We're more than happy to help you re-write your brief, re-open your project to ensure you get a good result, and help you pick a winning design.

What happens to the designs?

Remember, if you choose to initiate a refund against your contest, you are not legally entitled to use any of the designs submitted to your contest.

Guaranteed Contests

If you've decided to offer a guaranteed prize that means you're guaranteeing to the design community that you will choose a winner, so your contest will not be eligible for a refund.